As the city’s Chief Information Officer, Cobb takes over a key role in the city’s citizen experience initiative, an organization-wide effort to improve customer service in all areas of interaction between Boise’s residents and their city government. She begins work today.
“Erika has a strong record of success as a top technology executive at companies with ties to the region, specifically Albertsons and Lamb-Weston,” said Mayor Bieter. “We’re excited about the experience she’ll bring to our team and are excited about how she’ll help us use technology to connect with our residents.”
Cobb will oversee a technology department with an $9.7 million budget and 60 employees charged with application, website, and geographic information system development, infrastructure management, project coordination, technology system implementation, and internal network and computer customer support.
She earned her bachelor’s degree in organizational communication studies from the University of Montana in Missoula, Montana and an associate degree in arts from Cottey College in Nevada, Missouri.
About the City of Boise: Our vision is to make Boise the most livable city in the country by fostering vibrant communities, innovative enterprises and lasting environments on behalf of our nearly 225,000 residents. Visit cityofboise.org to learn more.